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Slogans are no substitute for concrete university policies and programmes

Marketing claims are often empty, unaccompanied by comprehensive policies, plans, timetables or evaluation criteria, says Harvey Graff

Published on
January 17, 2022
Last updated
January 17, 2022
A 'tutoring success' slogan on balloons illustrating an opinion article by Harvey J. Graff on university slogans
Source: iStock

When I was recruited for my first full-time postgraduate teaching position at the newly expanding University of Texas at Dallas in 1975, I was among a large group of new faculty lured by claims of an unusually innovative 鈥渋nterdisciplinary鈥 university.

The institution began as a graduate-only institution in the sciences when Texas Instruments shifted its increasingly expensive Southwest Center for Advanced Studies (SCAS) to the state of Texas in exchange for its transition to a university. 鈥淚nterdisciplinarity鈥 was part of its marketing. In practice, though, this meant substantial cost savings by eliminating separate departments and their support. In a few years, the university added disciplinary departments (but without their necessary support) and quietly dropped the empty founding slogans.

Nevertheless, leadership by sloganeering has grown relentlessly over the subsequent decades 鈥 as has the gap between the claims and the realities. The slogans themselves come increasingly from campus marketing departments that are ignorant of academic missions, as well as from corporate agents and marketing firms further removed. But university leaders happily trumpet them, in the misguided belief that they constitute bold 鈥渧isions鈥 for the institutional future.

Slogans come in two major forms. The oldest and most聽prevalent forms are generically inspirational and aspirational, such as most of the 60 leading examples on the Slogan Slingers website. They include: 鈥淭he wind of freedom blows鈥, from Stanford University; 鈥淢inds move mountains鈥, from the University of Oregon; and 鈥淣o one like you. No place like this鈥, from the University of North Florida. .

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The second form is more self-consciously and actively promotional, with explicit claims, sales pitches, fundraising and public relations campaigns. They simultaneously attempt to meet a perceived need and to create one.

Slogan Slingers that 鈥渋t has never been more competitive for universities and colleges to recruit students鈥. Hence, they are using taglines 鈥渘ow more than ever鈥 because they help them 鈥渟eal their identity and solidify their brand. The more the students become familiar with a聽school slogan, the higher the emotional attachment.鈥

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Indeed, universities and colleges also compete fiercely for philanthropic donations and state appropriations. Is it not understandable, then, that American university presidents resort to slogans and even empty promises in such an environment? Isn鈥檛 their public-facing role precisely to attract attention and funding, as opposed to resolving more everyday issues and disputes?

But presidents are not trained marketers or sloganeers. That is not in their job description, and for good reasons. They are the chief officers of their institutions. And overseeing a campus, large or small, public or private, is a full-time job 鈥 even if most of the presidents I have known never quite grasped that.

Moreover, there is no evidence that leading by sloganeering results in more than empty rhetoric; disappointed hopes; and disaffected faculty, staff, students and benefactors 鈥 not to mention frequent changes in leader. Slogans are rarely, if ever, accompanied by comprehensive policies, concrete plans and timetables for implementation, and criteria for evaluation or metrics. That鈥檚 a different department or consultant, and the president rarely sees fit to connect them up.

The consequences of sloganeering in all the institutions I have worked at have been negative and contradictory to the declared goals. Take Ohio State University, whose former president E. Gordon Gee聽 a largely unattempted transition to 鈥淥ne Ohio State鈥, in which institutional fractures were all miraculously healed.

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Gee also oversaw the adoption of the slogan 鈥渄o something big鈥 鈥 later amended to 鈥渄o something great鈥. The Columbus Dispatch reported in 2001 that 鈥渢hough the goal is to change OSU鈥檚 image from that of just a football school, the new slogan will be introduced to the public during a football game鈥. Perhaps unsurprisingly, the notion of 鈥渞emaking its image from gridiron great to academic powerhouse鈥 was ultimately scrapped.

Gee鈥檚 successors trod in his tracks, but with less marketing prowess. Michael Drake, president between 2014 and 2020, never understood the large, complicated university. His 鈥溾 did not recognise its own contradictions. It translated into freezing in-state tuition, increasing the privatisation of major assets, and creating 鈥渆conomies and efficiencies鈥.听Buying toilet paper from a single vendor and double-sided colour-copying were most often mentioned. Constrained salary increases and substantial staffing reductions 鈥 but not, contrary to promises, of overabundant, overpaid administrators 鈥 was never acknowledged.

New president Kristina Johnson told the in 2020 that, despite the pandemic, 鈥渆very challenge has showed her that Ohio State can achieve one very big goal: becoming the best land-grant university in the nation鈥. No definition or measure is stated.

Equally opaquely, Johnson is verbally committed to 鈥渓ead[ing] the nation as the first university to offer a zero-debt bachelor鈥檚 degree at scale鈥. At her delayed investiture last November, she announced the 鈥溾. But there are no sources for its funding: $800 million (拢583 million) must be raised over the next decade. And, for its inaugural Class of 2026, only 125 of more than 10,000 OSU students will be included in a .听

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To observe that the devil is in the details barely scratches the surface. Can the American university avoid imploding into the vacuum of sloganeering? I have serious doubts.听

Harvey J. Graff is professor emeritus of English and history and Ohio Eminent Scholar at Ohio State University. He is the author of many books on social history. His specialties include the history and present condition of literacy and education including higher education, children and families, cities, interdisciplinarity, and contemporary politics, culture, and society.

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Reader's comments (1)

As long as there are incentives and rewards for BS, there will not be an end to sloganeering. There will always be opportunists and fair weather operators out to take advantage of it. Start a new slogan, new project prefereably a long term one and move on before the birds come home to roost (that will only happen in the long run..but in the long run there will be other slogans and projects brought in by other people.. and on it goes). That is the name of the game if you havent noticed. For the cynics, remember "It is the journey that matters not the destination". The agency problems in universities are worthy of a book!

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