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Committees and IT departments have captured the university

Teaching missions would be easier to fulfil if academics did not have to seek so many permissions to do their jobs, says Akhil Bhardwaj

Published on
十月 15, 2025
Last updated
十月 15, 2025
A caged dog, illustrating university capture
Source: Andyborodaty/iStock

How long does it take to introduce a new course on?artificial intelligence?taught by faculty conducting research in the area? In some top-performing programmes, the answer can sometimes be as little as three months. But at numerous UK universities, it can take up to two years to navigate multiple committees and persuade peers who lack research expertise in the subject that the proposed course meets essential “quality” benchmarks. It’s a huge amount of work.

Nor does the bureaucracy end with course approval. Assessment frameworks and institutional protocols may require faculty to complete extensive paperwork for each student, frequently involving multiple assessors and cumbersome digital systems that are often not seamlessly integrated and/or are not designed based on the actual functional needs. Such requirements are ostensibly designed to minimise bias, yet such systems are absent from many, if not most, renowned European and American institutions.

Internal bureaucracy also hampers research. Consider the scenario where a faculty member asks for a specific IT service for their academic work. If the university IT department offers a comparable service, it will probably push back and urge them to use this instead. But individual academics often have distinct preferences or professional needs and may wish to use alternative global-standard solutions.

Doing so does not disrupt institutional workflows, and academics are often willing to fund the alternative service out of their own research budgets. Nevertheless, the process of approval can devolve into email exchanges stretching over weeks, consuming significant resources and wasting cognitive bandwidth. And sometimes the ultimate answer is still no, further detracting from academics’ research – especially when the internal IT systems don’t work as intended, which is not a rare occurrence.

Upon closer inspection, universities increasingly reveal themselves as arenas for competition over resources and authority. IT departments and committees all seek to secure and justify their respective budgets – and they are doing so with conspicuous success.

Economists describe this dynamic as “”, a term most often used in connection with regulators. The hallmark of a captured institution is that its policies offer little tangible benefit to most of its constituents – and as far as faculty are concerned, universities would be better off without the many “services” provided by IT and oversight committees.

The laborious processes they insist on are granted legitimacy under the cover of ensuring that proper procedure must be followed. Yet the link between those procedures and educational outcomes can be specious. To insist on them is a case of the tail wagging the dog, as substantial faculty time and cognitive effort is consumed by non-educational tasks. The cost of that is seldom quantified accurately as decades-long patterns of ?in faculty persist, further weakening higher education’s core asset – the academic staff itself.

To be sure, some committees are composed of faculty, most of whom act in good faith. Nonetheless, universities’ evolving governance architecture increasingly resembles a system crafted by lawyers and accountants principally to indemnify the university and prevent any exploitation of limited resources by faculty. Academics are barraged with myriad rules and regulations, often to the extent that it is not feasible for them to?be cognisant of all of them. Such systems, with heightened surveillance and oversight, give the impression that faculty are not to be trusted.

In such low-trust settings, tend to be very high, making the system even more inefficient. Over time, innovation is also diminished. After all, what incentive do academics have to be innovative if they are rewarded with scrutiny by committee? The wonder is that so many are still willing to endure this “reward”.

So how might this situation be redressed? One starting point is to evaluate university processes against the primary institutional goal – which, particularly in an era when artificial intelligence threatens traditional employment, is to hone students’ capacity for critical thinking.

A constructive counterfactual approach would question whether existing processes truly add value compared with more streamlined and perhaps less technologically sophisticated alternatives. For instance, is a digital platform requiring a two-factor login that assumes that one always has access to internet or phone really better than a shared Excel sheet when sensitive or financial information is not involved?

But the key point is for institutions to reconsider their underlying power structures and the rationale for procedural dominance. Decision rights on procedural efficacy must be accorded to those who have : teaching faculty, rather than those removed from the teaching and research process, such as IT staff.

A dog wagged by its own tail is not a dog that is going to lead the pack.

?is an associate professor at the?University of Bath School of Management.

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Reader's comments (5)

Yes. You think this is bad: Try making a change to an existing module such as modifying the assessment plans. You'd think the sky was falling in. As a juniour academic I once tried to change the plan on a module that I'd just been handed, I was hauled over hot coals and informed that no you cannot do that. " students must know what to expect"...... why? It is a compulsory module. The amazing thing isn't that universities are in as deep a hole as the are but that they have actually managed to get some good things done despite the tendencies noted in the article. on the other hand aortosclerosis is often associated with age.
I think the big mistake here, which reveals that the authors has not been in UK academia long, its to describe these trends as increasing, or in any way new. I've seen versions of this article my entire career. Outside scrunty of modules and programs has been a part of UK acadmia at least as long as my father was lecturing in the 1980s. The idea of work being marked by two assessors become popular in the mid 20th century, and that idea of an external examiner in undergraduate degrees goes all the way back to the 1830s. Obviously in the best world this is all done by other academics. I also recognise the complaints about IT, and find infuriating. But then I'm reminded that one university in the UK recently had to function entirely without computers for a month after they were hacked into. Suddenly asking me to do 2FA doesn't seem so bad. Combine that with GDPR complaince and I can understand a lot of ITs rules. The problem is not too many resources for these things, its too little. Does it make sense to have 2FA for a spreadsheet with no confidential information on it? Of course not. But having seperate systems for different types of information adds to the resources required. Better just to have one system, and if you are going to do that, better make it secure. In the end, IT used to be run by specialists. Our IT folks had mostly been academic IT folks most or all of their careers. We had departmental IT folk who understood our local special needs. They also knew who could and who counldn't be trusted with the keys to the system. In an age of reduced resources for things like IT, we are left with IT systems run using off-the-shelf approaches you might find in a standard corporation, where everyone has the same laptop, and uses the same 2 or 3 pieces of software. The same is true of program oversight. When there were sufficient academics to spend hours at committee meetings debating the pros and cons of each question on every exam paper in the department (yes, we used to do this, and yes, my exams were much better for it), that was great, but who has time for that these days, with only half the number of staff per student we had 10 years ago? So everything is reduced to ticking boxes that can be understood by people outside the academic faulty.
My student wants to perform an ultra simple bird feeder experiment to test food preferences and response times. Sure it is not astrophysics, but it offers quite some nice insights into animal decision making etc. Not any manual handling of birds involved. The ethics is 17 pages, risk assessment is another 10. Plus getting all the permits from the campus groundsmen. This all goes through multiple panels and has multiple rounds of peer review. Now consider that one has to run 5 different projects. Is having a dozen of individuals going through 135 pages of text really what we should all be doing? For uni outreach, I want to get some sticklebacks or frogspawn from a pond, put it in a tub and show it to school kids for an hour. Then carefully back in the pond it all goes. Quite a few kids absolutely love seeing that stuff and it creates quite an impression about nature and life in a pond, particularly as any school trip to somewhere outside has already been cut ages ago. Uni barred us from doing this, telling us we need a full home office licensed person to continuously supervise us plus regular visits by a vet, and state-of-the-art aquatic facilities in a truck if we ever want to do this stuff. I think we have gone a bit nuts.
Where have you been for the last 50 years. And expansion of undefined, duplicative administrators should be listed first. And then unnecessary paperwork. Committees should be listed far lower.
new
Excellent article - spot on. A bloated cadre of middle managers now run much of UK HE in their own interests, with students and academic staff often peripheral.
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