探花视频

Consumer rights

Published on
July 18, 2013
Last updated
May 22, 2015

My letter made John H. Arnold smile (鈥淐ontact assessment鈥, Letters, 11 July). His made me laugh. He argues that students are buying many hours of 鈥渘otional contact鈥 with their fees, which brings the cost down from 拢30 per hour to 拢7.50. I doubt they would be pleased to learn that they are being charged for the hours they spend studying alone, especially as this costs them extra in living expenses and the forfeiture of paid employment.

He goes on to argue that it is not good for students to see themselves as consumers. Does this mean they should not question what they get for their money? They are called tuition fees and that is what one would expect them to buy.

John Linfoot
Additional learning support
Bournemouth University

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