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Anonymous student feedback not so anonymous, lecturer warns

Those who castigate lecturers in anonymous feedback forms should realise their identity is fairly easy to discern, according to academic

Published on
May 3, 2018
Last updated
May 3, 2018
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Students who want to let rip at their lecturers in anonymous feedback forms should remember one thing before they start: their tutors will probably know who they are.

That was the warning from Darren Reid, senior lecturer in history at Coventry University, who reminded his class that it was fairly easy to work out who had made certain comments if they were 鈥渉ighly consistent with your speaking pattern鈥 and 鈥渙pinions鈥 expressed in seminars.

In an email to students that was passed to 探花视频,聽Dr Reid urges them 鈥渘ot to assume that a nameless form grants you complete anonymity鈥, adding that 鈥渟ome of you think you are better at hiding your identity than you are in reality鈥.

鈥淧atterns of identity鈥 such as non-attendance and a 鈥渇ew other tells鈥 mean that students often 鈥渆ffectively de-anonymise[d]鈥 themselves, he adds.

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Dr Reid says that his 鈥渓ast lesson鈥 to his third-year students is meant 鈥渋n the spirit of support鈥 to help them 鈥渁fter graduation [and] in the job market鈥, adding that 鈥測ou have absolutely nothing to worry about from me鈥.


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However, one student, who did not wish to be identified, told THE that he believed the message was designed to make some students 鈥渇eel bad鈥 and 鈥渨orry them [by implying that he knew] who is responsible for each element of the feedback鈥.

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Dr Reid鈥檚 seven-page response to various positive and negative comments that he had received, which was attached to the email, was also criticised by the student.

The complaint is likely to stoke debate about universities鈥 use of anonymous student feedback, which, along with student satisfaction surveys, has increasingly been seen as a proxy for teaching quality. However, some lecturers have complained that they tend to generate unfair, unconstructive and sometimes abusive comments聽that unduly affect careers.

In the case of Dr Reid, he tells students that he was 鈥渆xtremely flattered and gratified鈥 by the feedback that he received and that the comments, and 94 per cent satisfaction level, had 鈥渕ade my day鈥.

In a statement, Dr Reid told THE that he wrote the email because it was 鈥渧ery聽important to discuss with students聽how the nature of anonymity continues to change聽in the digital landscape that we live in and which appears (but often fails) to protect one鈥檚 privacy鈥.

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鈥淲e have a responsibility to make sure our students understand that perceived anonymity is not the same as actual anonymity 鈥 at university, the聽workplace and online,鈥 he said, adding that 鈥渄ata which we assume to be safe or private has been repeatedly shown to be anything but鈥.

鈥淚 was simply offering constructive advice pertinent in the age of internet 鈥榩rivacy鈥 鈥 nothing more, nothing less,鈥 he said.

jack.grove@timeshighereducation.com

POSTSCRIPT:

Print headline:聽Your feedback betrays you

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Reader's comments (3)

Damned if you do damned if you don鈥檛
Anyway, feedback in its many forms is simply useless. When I was reading languages at Edinburgh, one of the lecturers, who was particularly unapproachable and aggressive to all students, seemed to be the untouchable, the golden boy of the school. He got away with murder and was quickly promoted to a chair, despite his very poor academic record. It's time universities take feedback seriously and stop feeding the 'managerial culture' where the most political and less brilliant academics rule the show.
Student feedback is important to maintain and improve teaching standards. However, two problems seem to appear quite often. Firstly, the timing/volume of unit evaluation feedback surveys coincides with a very high cognitive workload for students preparing for examinations (which tends to increase the effect of their unconscious bias). Mecondly, most academics are supposed to be trained on how to give constructive critical feedback to students - can we really say the same for students?

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