Could lie detector tests be used to produce accurate poll predictions for the general election? It sounds like one of the many slightly hysterical tabloid headlines that perpetuate media coverage around election time, but for one Italian business academic, it could be the future of eradicating polling errors.
Giuliano Noci, professor of strategy and marketing at MIP Politecnico di Milano, believes that introducing biometric tests to traditional "neuromarketing" techniques of market research could remove the uncertainty of exit polls, which have resulted in recent unreliable political predictions and shock at result at the results of the UK's referendum on European Union membership, last year's US presidential poll and Italy's recent constitutional referendum.
Through the use of wearable devices to identify someone's 鈥渆motional arousals鈥 鈥 the physical and biological changes that occur when people answer questions 鈥撀exit pollsters would not have to rely on the self-selecting accuracy of people鈥檚 political preferences, Professor Noci told 探花视频. This would address the problem of someone "lying聽to disassociate themselves鈥 from an unpopular or controversial vote.
鈥淪ociety has becoming much more complex and, given this complexity, individuals in some cases are not able to qualify precisely and reliably what their real reactions are,鈥 Professor Noci said. 鈥淎s far as political issues are concerned, [in] several cases they don鈥檛 want to tell the truth. This is becoming more relevant, given populist parties and other new and strange phenomena going on [in politics].
探花视频
鈥淏iomarketing is much broader in scope than neuromarketing, which reveals and collects brain signals through electroencephalograms. What we do is much more 鈥 we are collecting鈥ll parameters coming from the body: blood pressure, heart rate, breathing rhythm, sweating, and [microfacial expressions].鈥
Professor Noci said the method, which he has used in previous research in conjunction with Italian companies, has a weight of academic literature on 鈥渆motional arousal鈥 to support its 鈥渞obust鈥, scientific value. The tests, he says, simply 鈥渦ndermine our [natural] defences鈥, such as shame and reserve, to reveal the 鈥渢rue secrets of the mind鈥.
探花视频
As these tests only require a small sample of people 鈥 about 200 or 300 individuals 鈥 rather than the tens of thousands used in exit polls, it is also much more efficient than traditional market research.
Although the devices are non-invasive, some people might not want to be approached by a stranger standing outside a polling station asking them to put on a T-shirt full of biometric technology for the purposes of market research, something of which Professor Noci is aware.
鈥淚t鈥檚 a bit of an issue,鈥 he conceded. 鈥淵ou need to have specific techniques, and to be honest, not [everyone wants] to do this, for privacy concerns.
鈥淏ut they do not force individuals to come to a lab [which can be daunting]. We have wearable electroencephalograms: T-shirts with all the relevant sizes for collecting the relevant parameters.
探花视频
"It鈥檚 true, it鈥檚 a little bit more invasive than market research, but this is the cost that you pay for adding a more reliable output.鈥
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