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Data deficiency plagues Australian retention efforts

While policy incentivises retention, approved leaves of absence are counted as attrition

Published on
June 30, 2022
Last updated
July 6, 2022
 NSW Blues fans at the State of Origin series at Telstra Stadium in Sydney to illustrate Data deficiency plagues Australian retention efforts
Source: Getty

While Australian higher education policies are increasingly configured to incentivise retention and punish attrition, official data do聽not distinguish between students who drop out and those who take approved leaves of absence.

Researchers have urged Canberra to measure student success in a more nuanced way, by keeping tabs on the proportion of students who come back from periods of absence.

They say the government should adopt a similar approach to the UK鈥檚 Higher Education Statistics Agency, which聽聽the number and proportion of students who return to study after taking a year鈥檚 break.

The researchers, who undertook Australia鈥檚 first in-depth analysis of聽course deferrals and mid-study breaks, found their work hampered by deficient data. The Higher Education Information Management System, which is widely used for research as well as administrative purposes, does not capture information about sanctioned leaves of absence.

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This exacerbated the challenge the researchers faced as they grappled with a hotchpotch of rules and terminology, with each university defining leave differently and granting it for different periods. 鈥淟arge numbers of students on approved leave are classified as attrition each year,鈥 the researchers聽.

鈥淔urther work is required to document course and institutional mobility at more granular levels. Such work will be increasingly important as retention becomes a tenet of performance-based funding.鈥

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Grants worth tens of millions of dollars are potentially at stake, with attrition helping to determine shares of performance-based funding. The stakes are arguably higher at the individual level, because students who do not successfully complete half their subjects can聽lose access to government teaching subsidies聽under the Job-ready Graduates (JRG) reforms.

The students can regain access to subsidies if they change courses or institutions. But Andrew Harvey, who led the study as director of La Trobe University鈥檚 Centre for Higher Education Equity and Diversity Research, said these sorts of changes were not monitored properly at either the institutional or government level.

鈥淲e can track how many students at an institution level move to other institutions, but that鈥檚 it,鈥 said Professor Harvey, now professor of education at Griffith University. 鈥淵ou don鈥檛 really know where your students are going or which ones are transferring institutions.

鈥淧erformance-based funding and other legislative instruments are putting pressure on universities to increase their retention. But we鈥檙e almost flying blind. We really don鈥檛 know why students leave and therefore how to try and get them back.鈥

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The JRG rules have helped boost universities鈥 awareness of their students鈥 movements. La Trobe deputy vice-chancellor Jessica Vanderlelie said her university had developed interventions to identify 鈥済host students鈥 early on, rather than waiting for them to be tagged as 鈥渘on-participating enrolments鈥 at the end of the semester.

鈥淲e can identify them based on a series of engagement measures,鈥 Professor Vanderlelie told an Innovative Research Universities聽. 鈥淗ave they logged into the learning management system? Are they checking their emails? [We] connect with every student that鈥檚 identified as a potential non-participating enrolment [through] emails, SMS and phone calls.鈥

The programme identified hundreds of students who had 鈥渘o intention of studying with us鈥, but had not got around to cancelling their enrolments, she said.

john.ross@timeshighereducation.com

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