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Inside Higher Ed: When Not to Share

By Carl Straumsheim, for

Published on
March 4, 2013
Last updated
May 26, 2015

A former University of Pennsylvania admissions officer鈥檚 habit of mocking prospective students online has led to renewed calls for stricter guidelines on how university employees should conduct themselves on social media websites.

According to听The Daily Pennsylvanian, Pennsylvania鈥檚 independent student newspaper, Nadirah Farah Foley shared snippets from application essays on her Facebook page - often alongside sarcastic comments. The information was obtained from screenshots sent anonymously last December to the newspaper and Eric J. Furda, the university鈥檚 dean of admissions.听The Daily Pennsylvanian听agreed to share copies of the screenshots with Inside Higher Ed.

Ms Foley, who joined Pennsylvania in 2011, could not be reached for comment. She is no longer affiliated with the institution.

In the Facebook posts, she revealed intimate details about several applicants. After quoting from an essay by a student explaining his fear of relieving himself outdoors - which Ms Foley described as 鈥渁nother gem鈥 - she went on to say, 鈥17-year-olds are strange creatures. [B]ut seriously, couldn鈥檛 make this up if [I] tried. [K]ids say the darndest things鈥. She also commented, 鈥淸S]top the madness鈥 in response to one essay in which an applicant claimed to have a connection with Pennsylvania because he was circumcised there. The post had attracted 19 鈥渓ikes鈥 and over a dozen comments at the time of the screenshot.

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Other screenshots show Ms Foley describing a jar of organic honey she received from an applicant as one of the 鈥減erks of being an [admissions officer]鈥 and recalling a conversation with a student who claimed Pennsylvania was close to the beach. 鈥淸P]enn being 鈥榗lose鈥 to the beach: a selling point [I] never expected to use. [G]otta love recruiting in [K]ansas!鈥

The screenshots also show Ms Foley鈥檚 Facebook friends egging her on to share more excerpts from the application essays. She said she would 鈥渋f it weren鈥檛 such a professional risk/liability鈥.

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Pennsylvania officials have been tight-lipped about the incident, declining to comment on what they have classified as a personnel matter. Stephen J. MacCarthy, the institution鈥檚 vice-president for university communications, did confirm admissions counsellors are obligated to treat application materials confidentially.

Still, Pennsylvania鈥檚 admissions officers do not have specific guidelines on how - or even if - they can use social media. The university almanac was updated last autumn to include a section on social media, but it only asks those conducting official business to follow the institution鈥檚 policies, whether that business occurs online or offline.

At meetings of the National Association for College Admission Counseling, speakers regularly talk about the ethical importance of treating applications confidentially and respectfully.

Colin Gruenwald, the director of college admissions programmes for Kaplan鈥檚 test preparation division, said the lack of formal guidelines is the current norm among institutions.

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According to Kaplan鈥檚 surveys of admissions offices, only 15 percent of institutions have mandated social media rules for admissions officers - but among those that have, more than two-thirds enforce an outright ban on using social media networks to gather information on applicants.

鈥淚t used to be that the relationship between social media and college admissions was a fairly separate thing, but it has become ubiquitous because it鈥檚 a really good way to get in touch with people,鈥 Mr Gruenwald said. He described the current landscape of social media guidelines at colleges and universities as a 鈥淲ild West environment鈥.

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