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Marketing professor calls for greater business engagement

UWE researcher says academic specialists in management need to connect far more effectively with industry

Published on
February 14, 2016
Last updated
February 14, 2016
Source: iStock
Management research needs to respond to the concerns and challenges of those actually working in business and industry

Engaging with the 鈥渞eal world鈥 brings academics huge rewards in terms of both teaching and research.

That was the central argument of an inaugural lecture delivered by Tim Hughes, professor in applied marketing at the University of the West of England, on 10 February.

Professor Hughes worked in senior marketing roles at Heinz, Nestl茅 and two building societies for 17 years and then as a consultant for seven more before joining UWE Bristol in 2002.

He was immediately struck, he told the audience, by the importance of journal articles and 鈥渁cademic-to-academic dissemination鈥 and that there was 鈥渓ess interaction with business than [he] expected鈥. Given that 鈥渢he vast majority of academic papers are not read by practitioners and most academics do not publish in practitioner journals鈥, this resulted in a distinct lack of communication.

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As an example of how to bridge the gap, Professor Hughes cited a research project that he had being carrying out with more than 350 people working in advertising and their clients, using in-depth interviews to explore the process of 鈥渃o-creation鈥.

Rather than stopping as soon as they had got some publishable results, they made a point of discussing them with practitioners, which not only generated ideas for more research but also ensured that his teaching was au fait with cutting-edge developments in thinking and technology.

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To help this happen more often required a change of attitude on both sides. Professor Hughes urged managers to seek out the right academics to work with but not to 鈥渢reat them as 鈥榞urus鈥欌, and to remember that 鈥渢he project needs to have academic challenges as well as business benefits鈥.

Research centres needed to 鈥渆stablish research and impact as equal priorities鈥 and 鈥渢eam up those who are good at research with those good at engagement鈥.

Academics, meanwhile, needed to 鈥渋dentify target research users鈥 and 鈥渦nderstand what is important to them鈥, and to focus on them far more clearly in their communications strategies.

matthew.reisz@tesglobal.com

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